Customer Testimonials

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Google May 7, 2025

Wyatt was awesome! Have bought two vehicles from him and the process with the whole west motor sales team is quick easy and seamless!

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Google Apr 22, 2025

Wyatt and Kaden were so great to work with! We will be back!

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Google Apr 16, 2025

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Google Apr 15, 2025

The entire team at West Motor was fantastic to work with! The whole process—from trading in our vehicle to finding the right new one and securing financing—was seamless. We couldn’t be happier with the experience. You can’t go wrong with choosing them!

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Google Apr 12, 2025

Ty was great to work with! Good communication. Would definitely recommend and won't hesitate to purchase here again. Thank you!

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Google Apr 10, 2025

Wyatt was awesome and help me purchase an a used Ram 1500. He was extremely honest and upfront and helpful during the whole process. I honestly do not enjoy car buying experiences normally because car salesmen generally have a reputation of talking quick, not telling the whole story and really just feeling disingenuous. Wyatt was not any of those. He was respectful, personable and made buying a truck easy. There is a way to be an honest sales person and I think Wyatt and the folks at West Motors embody how car sales should be done. The truck was priced fair ... Read More

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Google Apr 8, 2025

I just completed a truck purchase working with Ty Lewis. I texted him on a Friday night explaining what I was looking for. I was being a bit picky, by Monday afternoon I drove off in the exact truck I had been wanted. He took extra time on his end to make sure it was easy for me. He's a stud!

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Google Apr 4, 2025

Always fair. I needed some help selling a truck. Compassion is a word you don't often associate with a car dealership, but I found compassion among the West Motor sales force today. I would be proud to call you a friend and a neighbor. Thank you so much, and keep up the great work!

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Google Apr 4, 2025

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Google Apr 1, 2025

Ty was awesome to work with! He went above and beyond and made sure we felt at ease the entire process and with the end result!! Thanks for all of your help, Ty!

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Google Mar 26, 2025

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Google Mar 26, 2025

Awesome guys to work with, every step of the way. Couldnt be happier, unless they woulda drove the truck to me

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Google Mar 25, 2025

I’ve purchased several trucks over the years from West Motor company. They always have amazing service and customer care. I have found their pricing extremely competitive I would recommend them to anyone.

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Google Mar 25, 2025

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Google Mar 25, 2025

Ty was AMAZING! He helped us and fought for us so we could get the vehicle we WANTED. He was so great to work with, very communicative. I would definitely buy from Ty again. It was a very pleasant experience.

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Google Mar 24, 2025

Ty found me financing when my own credit union gave me difficulties and put me in the exact truck I needed. Thanks Ty.

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Google Mar 24, 2025

I have purchased multiple vehicles from West Motors. I have always had great service. The staff is excellent and always go above and beyond. Thank you!

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Google Mar 24, 2025

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Google Mar 23, 2025

Always willing to help. Casey is the man.

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Google Mar 23, 2025

I travelled from Colorado to look at a pickup because I trusted the sales person. There was a change in staffing at the last minute and I dealt with a different salesman. In the end, there was some confusion in our communication, but the manager made things right. I appreciate the integrity - a rare commodity in the car business.

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Google Mar 23, 2025

After experiencing several bad experiences repairing my Jeep in Cache Valley, I decided to drive the extra 30 minutes and try West Motor in Preston. It was well worth the extra time driving! They were accurate in their wait time, precise in the estimate and the fixed what was wrong! I will ALWAYS be taking my Jeep there for all repairs.

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Google Mar 23, 2025

They took my car in a couple hours later it was fine my windshield was in and oil change that i had asked them to do after the windshield. They have me a car to use while they worked on my car. I feel friends and family to go to west motor for there windshield repeat. Thanks

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Google Mar 23, 2025

Best place to purchase a vehicle. The owners and staff are awesome.

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Google Mar 23, 2025

Good service, and regular updates. No issues.

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Google Mar 22, 2025

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Google Mar 22, 2025

I bought a bronco raptor several months ago. I was just contacted by mail by a company stating west motor ford had not sold me the warranty I thought I bought. Shawn and Brandon over at west motor ford was eager to help me, returned my phone calls and took the time to talk to me. They pointed out it was fraudulent. I have bought 3 vehicles from them. I'll buy my next one e from them too. Thanks guys.

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Google Mar 22, 2025

Very friendly and perform excellent craftsmanship.

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Google Mar 21, 2025

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Google Mar 21, 2025

Ty and cam were awesome! Totally helped us find the perfect truck and went above and beyond. Highly recommend this place If your shopping for a new vehicle.

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Google Mar 21, 2025

I have had two trucks go in for a 5th wheel hitch. The service was great. I was taken care of in a timely manner and they did a great job. I recommend West Motor.

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Google Mar 20, 2025

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Google Mar 20, 2025

We were treated like family! They are the best!

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Google Mar 20, 2025

After searching for the right preowned F150 for over a year, I finally found one on line. The truck a 2015 F150 fx4 Lariat in the exact color I wanted, Bronze Fire. I called West Motor Co. of Preston Idaho and had the pleasure of working with Steve Steven's, I live in Montana so My eyes and ears were Steve, since I was not there to test drive it, he sent me pictures a video of the trucking running, and made this long distance deal very easy, they also delivered my truck for a very fair cost! I am super ... Read More

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Google Mar 19, 2025

Good experience, courteous

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Google Mar 14, 2025

I have purchased my last two trucks here and been extremely happy both times. No matter how far I’ve been willing to travel in search of a truck, I’ve always ended up getting the best price, best service, and most transparent buying experience at West Motor. Dave and Shawn worked extra hard to help me get me exactly what I was looking for at a great price. Just good, honest, hard-working people and no-pressure salesmen. This is the first place I send all my friends and the first place I’ll go back to when I’m in ... Read More

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Google Mar 13, 2025

If I need a new truck, I look to West Motor first! They treat their customers with respect and have the best inventory and prices that you will find pretty much anywhere. I hold them in very high regard 🙂

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Google Mar 13, 2025

Friendly, courteous staff

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Google Mar 13, 2025

The west motor of Preston is really amazing place to shop. They are very friendly and have a great knowledge of vehicles. The best thing is they are not pushy

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Google Mar 12, 2025

Fast and fair service

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Google Mar 12, 2025

The service center was good but when they rotated my tired my alignment was off!

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Google Mar 12, 2025

First class treatment, would strongly recommend

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Google Feb 20, 2025

I was looking to upgrade from a 2020 Jeep Gladiator to a 2024 model. Located a 2024 Jeep Gladiator Mojave on the West Motor Company website and inquired about the vehicle by email. I received a reply from Ty and some follow-up from Kam. Both were informative about the vehicle, pricing, trade value and purchasing options. I got a great deal and the purchasing experience was quick, simple and straightforward. Ty and Kam went above and beyond to make everything happen and get the deal done. They certainly earned my business and I recommend they earn yours too!

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Google Feb 16, 2025

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Google Feb 16, 2025

Wyatt peters was very kind help us look and a few truck and helped me make my final decision.

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Google Feb 15, 2025

If you're looking for a car salesman who's fast, smart, and honestly a joy to work with, Austin Ward is your guy. He’s quick without rushing, kind without being overbearing, and reliable. Austin knows his stuff and makes the whole car-buying experience easy and even a little fun. If you want honesty, Austin’s the one to see!

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Google Feb 13, 2025

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Google Feb 12, 2025

Ty was excellent to work with. He was low pressure, and worked with me to put together a good deal. West’s service has always been top notch.

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Google Feb 11, 2025

I sure appreciate the parts and service department here in Preston. They are very helpful and always try to get me in and out promptly and do a great job.

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Google Feb 8, 2025

Amazing service, got it done and left in a beautiful new truck

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Google Feb 7, 2025

My husband and I worked with Kam Avery. He helped us in the quickest way possible with finding the right vehicle. He listened to our needs and helped us narrow the search and found the best deal out there for us. So happy with is A+ service. He went above and beyond even with the little things.

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Google Feb 4, 2025

Awesome group of people wouldn't buy a car from anyone else. Kamren Avery is your go to guy!!

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Google Feb 2, 2025

This is by far the best place in the world to purchase a car! I’ve never felt more like family!

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Google Jan 13, 2025

Had a great experience working with Wyatt and Ty on purchasing my 2016 Ram 3500. Both of them are very knowledgeable. When ever I’m in the market for a new car I will definitely go back.

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Google Nov 11, 2024

There are many service shops minutes from my house but I drove an hour to go to these guys. They are honest, affordable and do great work. It's hard to find a great mechanic that can service older diesel engine trucks. I'm so glad my friend (who owns a dealership and uses these guys) told me about them.

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Google Oct 3, 2024

Talked to Jackson and hes the best! So much help

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Google Aug 13, 2024

Friedly and quick. I had a oil change. I have been using them for years.

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Google Aug 1, 2024

Very efficient and also very clean.

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Google Jul 25, 2024

We had an excellent experience working with Chad and the service team at West Motor in Preston, ID. I called Chad last week for some recall work on my Jeep. He promptly verified the work to be done, scheduled me in within a few days and completed the work on the outlined schedule. The entire process was easy, efficient and as he had outlined in our communication. I really appreciated the way he took care of us and look forward to working with West Motor again for our future vehicle needs. Thanks Chad!

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Google Jul 1, 2024

Great place Bones is a superior salesman. Top notch service.

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Facebook May 30, 2024

I must say I was impressed with my buying experience with Jackson and West Motor Company on my recent purchase of a 2020 Ram 3500. The truck was what I was looking for and has performed great since date of purchase. I drove down from NW Wyoming, my rental car return was in Pocatello, Jackson brought the truck to me at the rental car return, brought all the paperwork and a chase car so I didn't have to drive to Preston and then back to WY. Jackson worked with me continuously, answering all my calls and text throughout the buying process ... Read More

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Google May 15, 2024

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Google May 11, 2024

Excellent Dealership! Would highly recommend. Very professional and easy to work with.

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Google May 4, 2024

We've had our new vehicle for 3 months now and we are very happy we purchased from West Motor! The purchase process was low stress, even being out of state buyers purchasing a car sight unseen. Casey was honest and up front with us, and made the whole experience easy and enjoyable. We utilized their shipping services to get the vehicle delivered to Illinois, and they were competitively priced. Even after the sale was completed, Casey kept in touch with us to make sure everything was to our liking and we weren't having any issues. In our opinion, Casey ... Read More

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Google May 3, 2024

Very good company! Was very helpful and found the perfect vehicle for me. Answered every question with honesty and integrity. I would definitely buy again from here.

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Google May 3, 2024

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Google May 1, 2024

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Google Apr 30, 2024

Very prompt and efficient service, took care of everything that was needed , Ryan the technician was very helpful and the service writer Chad was friendly and helpful as well!

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Google Apr 29, 2024

Tyler and Cody are always awesome at assisting me with my Oil Changes Can't say enough kind words about them and their Service

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Google Apr 27, 2024

I always get the friendliest service from everyone when I go here. You never feel rushed and they take plenty of time to understand your concerns. (And I love sitting on their comfortable waiting room couches.)

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Google Apr 26, 2024

Purchasing my Jeep at West Motor Co was the best car buying experience I’ve had. No games or spending the whole day waiting at the dealership. They will always be my first stop for future auto purchases.

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Google Apr 26, 2024

Great experience, recalls installed/corrected. Greeted and courteous staff. Thank you,

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Google Apr 25, 2024

Best experience ever. The gentleman were so kind. My vehicle was immaculate when they were finished. The pricing was such an incredible surprise. There was no uncomfortable upselling.

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Google Apr 23, 2024

Very honest. So far I've been very pleased with the service

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Google Apr 23, 2024

Experts in everything they do!

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Google Apr 21, 2024

Super easy w. Amazing people!

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Google Apr 20, 2024

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Google Apr 20, 2024

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Google Apr 19, 2024

I found the service department to be very knowledgeable and up front about the issue with my vehicle. They kept me informed on the status of the repairs. I was very satisfied with my experience.

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Google Apr 18, 2024

We were very impressed and satisfied! They didn't play games. No hard pressure or sales tactics. They had good communication and were knowledgeable about the vehicle. They went out of their way to link our phones and give us a tutorial. There were no hidden fees. They found us a discount code for our extended warranty that saved us a few hundred. We will be using them again.

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Google Apr 17, 2024

They did a great job

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Google Apr 16, 2024

These guys are so helpful! I needed some warranty work on the paint done, they got my car in quickly, did the work in just a couple days, and fixed a recall that I had while it was there. They kept communication with me the whole time, and it looks great. I would definitely recommend coming here!

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Google Apr 15, 2024

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Google Apr 12, 2024

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Google Apr 12, 2024

Skylar Hobbs sold me my first car. He was great to get acquainted with and helped me find the perfect vehicle in my price range. He guaranteed me that if I had any issues of the sort to contact him, but so far I couldn’t be any happier with my experience. Thank you!

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Google Apr 11, 2024

Great establishment. Friendly customer service. I drive 30 miles out of my way to have you folks take care of my pickup.

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Google Apr 10, 2024

Service department was awesome

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Google Apr 9, 2024

Thanks for your great service. It was fast efficient and they made me feel like they really wanted to help. I will recommend them. Thanks again!

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Google Apr 9, 2024

The whole experience was positively seamless. Easiest car buying experience I have ever had and the transparency I enjoyed with every member of the staff was really refreshing.

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Google Apr 9, 2024

Couldn’t have got a better salesmen than Skylar. I recommended him to anyone looking to purchase a vehicle. Thanks Skylar for all your help.

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Google Apr 8, 2024

Fast, friendly and offered transparent options.

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Google Apr 8, 2024

West motor was great to buy from. They got the car I wanted close to where I was to make it more convenient for me and they weren’t pushy. They kept me informed through the process as well. They seem like great down to earth people. I’d buy here again.

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Google Apr 7, 2024

My car was done in a timely manner and it was fixed right! They can't help that the main company was slow with the replacement parts! But no more problems we hope!

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Google Apr 7, 2024

“Small Town Charm” is absolutely what you will get purchasing a vehicle at West Motor Company. Shawn was a true professional, a master at his work and a total gentlemen. Our buying experience was exceptional, they had exactly what we were looking for. After our purchase, Shawn spent time with us to show us each and every detail about our new vehicle. We laughed and joked but Shawn knew his product and grew our excitement for an already exciting purchase. We will be coming back for all of our vehicle purchases as they have many brands they represent, we were ... Read More

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Google Apr 7, 2024

Took my truck in for an oil change. They were nice and done a good job.

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Google Apr 6, 2024

West Motors was great to deal with. It took a Little longer than we anticipated but we didn’t mind at all. Cody was exceptional in his service and customer appreciation.

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Google Apr 5, 2024

West Motor Company in Preston is great, but this sucks!!

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Google Apr 5, 2024

They did good work in a timely manner

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Google Apr 5, 2024

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Google Apr 4, 2024

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Google Apr 3, 2024

Great service as always!!! They are always friendly and honest which is hard to come by these days.


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