Customer Testimonials
These guys rock. They did a great job with service and helping me out. Thank you guys so much !!
West Motor Company was very easy to work with and helpful! Wyatt & Caden were extremely great help! Very quick to answer texts and made such a smooth process. We love our new car from them!
They were awesome! Our salesman Mason was very knowledgeable and helpful and explained everything and answered all our questions. Great personality and fun to be around. Would recommend him to everyone! Kayden helped us with all the paperwork and explained things very well especially the extended warranty and which features would be best for us. Also a great personality and fun to be around. They are the best! We love the Rav 4 (it's our second one) and we wouldn't have anything else! Thanks for a great experience!!!
Amazing team of professionals, Highly recommended!!
Best dealer experience ever! Jackson and Kaden made the best, easiest, fastest, experience ever. I am 54 years old and the first time in my life ever leaving a dealership feeling comfortable, and treated like friend. Felt zero pressure, and no surprises. Also got the best warranty on a used vehicle I have ever seen. Thank you! Customer for life!
Wyatt was fantastic!! Extremely professional and helpful in getting us into a new Ram!!
We run Don Calvert Painting Taydn did great job getting us 2026 ram 3500 for our fleet
I recently bought a Mazda CX90 from the Preston West Motor dealership and I had a great experience. Wyatt was quick to respond with any question, he was very helpful in reviewing the vehicles on the lot, and working with Kaden to run numbers for me. The whole process from start to finish was fantastic. Kaden, the finance guy, was great at explaining all paperwork and making the process quick but thorough. I will buy all of my future vehicles at West Motor Preston! I would recommend anyone on the look out to go see Wyatt!
3rd vehicle I've purchased from West motor the experience has been excellent
This is our 2nd vehicle we have purchased from west motor..they always take great care of us and love the friendly customer service all the way around..thank you again!! Highly recommend
Fantastic service! Thanks again
Great to work with!
They done an amazing job. They treated me very well
I’ve purchased a number of vehicles from West Motor Company…and each time it has been a great experience. Including my most recent purchase. Jackson and Kaden were great to work with…no hidden fees or anything like that. Straight forward, fast, and convenient…they stayed well past closing time, waiting for me as I was coming from SLC and I didn’t arrive until late on a Friday night. Time is our most precious commodity…I appreciate their sharing of theirs.
Have bought 12 vehicles from west motor now mountain west motor
It’s the 12th, or so, vehicle that my family and I have purchased through Gordon at West Motors and as always, it was a pleasant experience. I love my new 2027 Ram 3500 Mega Cab. I’ve purchased numerous vehicles throughout my life and no other purchases have been pleasant experiences. Even the finance guy was pleasant and didn’t push extra warranties or under carriage rust protection or any of the other usual B. S. on me. Most finance guys aren’t even human, this one was a gentleman, although I don’t recall his name. I highly recommend West ... Read More Google - Sep 3, 2026
Had the truck I was looking for at the best price. Wyatt and Kaden were great to work with!
Mason was incredibly helpful, responsive, and easy to work with. He helped us find the perfect car for our needs and made the whole process so easy. 10/10 recommend!
Wyatt is incredible! Made everything super smooth and was awesome to work with!
We had a great experience with Wyatt on our vehicle purchase. He was very informative and helpful with the entire process. If they have what you’re looking for, I’d recommend purchasing a vehicle here.
Wyatt and Kaden were excellent to work with! Made the entire buying/trade in process so easy and quick. No high pressure sales on the vehicle or finance options. Would definitely work with these guys again in the future!
Working with Wyatt was amazing!he was so personable and made the entire experience of buying a vehicle smooth and bearable. The communication he provided us was top notch! Thank you Wyatt and Kaden for all the service you provided us!
I recently used their Ford Mobile Service for my oil change and I was greatly impressed. I worked with Eric and Devin and WOW their promptness and customer service are top notch. Very professional and honest. If you are in need of an oil change, give them a try.
I found this place online. I picked out a car. The guy brought me the wrong car that I picked out. I had a co-signer. They were really upset. He talked me into keeping the car he brought. I’ve had nothing but problems with it ever since. It had thousands more miles on it than the one I picked out. I’ve had to dump thousands of dollars into it. It’s caused problems with me n the person that co-signed. I really regret letting him talk me into getting it instead of the original car I picked out. ... Read More Google - Jul 11, 2026
Jonah Borup was very helpful and friendly with services. Highly recommend him!
Awesome interaction. Fastest and easiest purchase transaction I've ever had. If you're in the market for a new or used vehicle, ask for Jackson. He handled everything pretty flawlessly and extremely professional. If you're his supervisor and see this...PROMOTE HIM!
Wyatt did a great job good experience
Jackson is on the spot, quick to take care of you and not pushy at all. He knows how to find you what you like without making you feel like you have to buy it. I highly suggest him.
GREAT EXPERIENCE!! Definitely helped me get ready for my experience here
Staff was friendly, effecient. We got a great deal on a truck and it went smooth. We would recommend Wyatt and the staff at West Motor Co for your next truck purchase .
Jackson Burnett helped us get our new truck! Highly recommend!
Jackson Burnett is the best!
Great service and amazing staff!!!
Steve gave my wife and I a 5 star experience. He was great to work with and provided us with great customer service!
This car purchase was so great from start to finish. The care was perfect and our salesman,Jackson and the finance manager, Kaden was so helpful and knowledgeable. Love our car. Love West Motor.
Wyatt Peters went above and beyond excellent service. We would recommend him to anyone. We had a very good experience.
Jackson was so awesome! Great to work with! Would buy from him again for sure
Customer service is great, employees are sweet and they will help you find a vehicle in your price range.
Communication is excellent. Responds very quick. Overall an amazing salesman
Purchased a car a week ago was the best car buying experience ever. I hate the car buying process but there was no pressure. It was quick and painless. Will recommend to all my people. Wyatt was awesome to work with even followed up with a couple days after.
First time buying from West Motor Company and everyone we came in contact with was so friendly and helpful! Great people and great prices! Kaden and Wyatt helped me find the perfect car for me!
West Motors is a really great place to deal with, wonderful environment, great employees, an excellent service. Jackson was even kind enough to help out find a great deal was super helpful recommend 150%
Wyatt really helped getting my trucks traded in and a new truck ready to go he went over the top to make this deal work id definitely recommend buying vehicles from west motors in preston!!!
Very friendly, very helpful, great people all around
After purchasing an extended warranty for my vehicle through the dealership, I was informed that it provided bumper-to-bumper coverage. It’s frustrating to find out, after spending a significant amount of money on the warranty and paying $100 each time to have issues diagnosed, that many of the problems are not covered as promised. We spoke with the manager, Andrew, who was willing to help resolve the situation. We negotiated a better price for the repairs, and I appreciate that they were willing to improve our experience.
Theyre asking 5 grand above book for an 05 Dodge Ram 2500 they have listed currently. I offered them book value and they said they were already losing money. I highly doubt that. I even offered them 15,000 in cash. Cash talks. They passed up on it. Kinda glad they did, they sent me 4 videos of the truck and there's tons of rust underneath on the frame and suspension parts. The seats are torn up, clearcoat is peeling everywhere, there's dents and dings, the hood doesnt stay up without being propped with something. They literally want 20 grand for that? Cmon! They also ... Read More Google - Mar 14, 2026
I called 12/2 and scheduled an appointment for 12/10. When I scheduled, I said I needed an appointment to replace my driver's side front tire sensor, replace my drivers side running light, and that I wanted my brakes/rotors checked. Yesterday, I walk in at 12:50 to the desk and tell the girl sitting there that I have an appointment at 1:00. She says "is it for an oil change?" I say No, "Oh well anything more than an oil change and I can't help you, you'll have to talk to service." I wait for the guy ... Read More Google - Dec 11, 2024
This was one of the best car buying experiences I have had. Casey Baird was extremely helpful and made buying my new car a wonderful experience. I would and will buy at West Motor again.
Not the biggest fan.. called to make sure a truck was there got to Preston in time to watch it drive away.. I know that's not totally there fault but more could maybe even should of been done.
Received a quick and courteous response. The car I inquired about was not available. I would check with West Motors again in the future.
Purchased my 2018 Ram 3500 from here. Along with 4 other vehicles over the years.. They gave me 4 free oil changes, but failed to inform me that they would expire! So I brought my truck in for the final oil change and it's expired. This dealership is not service oriented like they were before they changed owners. Very disappointing experience.
Worst service I have ever had done!! Saying they did an alignment when in fact my car had a bad tie rod end and a bad upper ball joint, and pulled hard right!! They will not refund or credit me for a job they did not do!!! I suggest anybody using their service to have another mechanic look at their work! It is pure trash and they are con artists! Just terrible service!!!
Their service shop was a major disappointment when I found out I had one of my vehicles towed to there.. It was sent into the shop without service contacting me ( the owner) and performing 500$ worth of parts and labor and then proceeded to charge me 872$ without my consent!! When I called them out on it everyone disappears and wouldn't even look me in the eyes!!! Shame on you West motors!!!! I am the owner operator for Aces automotive and can smell a scam when I see one!!
10 months later I pull my car out of storage just to find ... Read More Google - Jan 23, 2020
Warranty serivce is a joke.
West Motor has the best service!!! They have a friendly and knowledgeable staff in every department. Prices and charges are fair. I have 10+ years of consistent great history with West Motor.
Two years ago, when I first moved to Idaho, I started taking my truck to West Motors. They treated me like family, they are very helpful, friendly, knowledgeable, and reliable. They are my place to go to.
Was a friendly staff and Rick was awesome! After being turned down from multiple dealerships west motor company Got me into the car I wanted! Once again thanks Rick And see you on our next car purchase.
Just bought for the first time from West Motor and it was the best car buying experience I have ever had! The customer service was amazing! My salesman was very put together and prepared which made the experience so smooth, thanks Casey!
I was treeted very very well when I brought my truck down for service at West Morors. I was coming from Wyoming and needed the recalls tacken care of the sevice manager was great he set me up with a loner truck to take back home and took care of all our needs everyone we dealt with were very kind and service oriented. Thank you very much
They got done with everything in a timely matter and I will recommend them to anybody and they called me in regulars to what the problem was and fixed before I had thought they’d be able to
Great people, will continue to do business with them always, because of there honesty and friendliness.. I would definitely refer west motor to anybody.. Great service team also.
Great people to do business with. Will return for sure.Traveled 3 hrs. Everything was done so we could get back home maybe there a hour and half most of that was going over vehicle.
Great job. Took less time than expected. Rick takes great care of us. Shauna was very helpful at the Ford dealership with my lease. Great people to work with. Friendly and very knowledgeable. Aiways get a great deal.
Gordon Palmer and staff were amazing. When our truck burned to the ground West Motor co went above and beyond to help us out! We definitely will be back! Thank you West Motor you are truly one of the best!
If the Great sales team can get you to buy a vehicle from them, the service guys will keep you coming back to buy your next one. I’ve bought my last 5 vehicles from Gordon. They try and get you the best deal they can. I’ve always found the whole team honest, reliable, and competitively priced. They’ve always treated me good, that’s why I keep going back.
I found West Motor Co. Great to work with. Rick was very professional and new the details of my new vehicle. I will definitely purchase another from them in the future. CO
What a nice experience having my Jeep serviced at West Motor. They are always on time, thorough and competent. They explain what they are doing and I like be informed. It is always a pleasant place to wait. Great service!
Gordon Palmer has always treated me with respect and kindness. I’m always treated very fairly. He is the reason I come back to West Motors.